leadership
Leadership in Quality Management: Examples
For quality to be excellent, we need leaders and employees. But what happens when the leadership in quality management is not willing to help or does not inspire? An uncooperative leader can have tangible and intangible consequences, such as frustration, general demotivation, wasted productivity...
World Quality Week
Welcome to the page dedicated to our big event: World Quality Week! A celebration that exalts the importance of our profession and brings together companies from all over the world to discuss, learn and share the value of quality. The official date, set by the Chartered Quality Institute (CQI), is the second Thursday...
Quality Culture: Benefits, Resistance and Measurement
This newsletter is about a subject that we experience on a daily basis, but which is often difficult to put into words: Quality Culture. "Culture is like the wind. That is, it is invisible, but its effect can be seen and felt. When it's blowing in your direction, it becomes...