Qualiexpert

Quality objectives serve as strategic compasses, pointing towards the company's vision. In addition, quality objectives have a clear purpose (beyond passing the audit!): to measure and monitor performance towards excellence. If the job of managing quality objectives used to be...

This month's newsletter is dedicated to looking at Quality Management from the perspective of films and series in a case study of much learning and inspiration. If you think movies are just a form of entertainment, get ready for a change of mindset. Here we list movies that...

"Everything changes all the time in the world!" So said our beloved Lulu Santos in the classic "Like a wave on the sea". Change is part of any dynamic environment. Thinking about the impacts that change can have is essential if a system is to function properly. In the organizational context, identifying...

In this edition of the Qualiexpert newsletter, we bring you insights from Yuval Harari's best-selling book Sapiens: A Brief History of Humankind, published by Companhia das Letras, applied to the reality of Quality Management. We live in times when access to knowledge has never been easier, whether by audiobook, Kindle or the good old...

If occupational safety has always been the closest cousin to quality management, since February 2024 the environment has joined the family of best friends: we now have climate change and quality going hand in hand! Amendment 1:2024 to ISO 9001 has officially added climate change as a...

Carrying out business process mapping services is part of Qualiexpert's day-to-day business, whether it's analyzing parts of a company or even the whole company. Our experience with this type of service has given us some interesting lessons learned. Here at Qualiexpert we use as a technical reference the book "Fundamentals of Business...

For quality to be excellent, we need leaders and employees. But what happens when the leadership in quality management is not willing to help or does not inspire? An uncooperative leader can have tangible and intangible consequences, such as frustration, general demotivation, wasted productivity...

Welcome to the page dedicated to our big event: World Quality Week! A celebration that exalts the importance of our profession and brings together companies from all over the world to discuss, learn and share the value of quality. The official date, set by the Chartered Quality Institute (CQI), is the second Thursday...

This newsletter deals with a subject that always comes up when we want to translate errors, waste, complaints and non-conformities into financial costs: the cost of non-quality. According to Phillip Crosby, Quality Guru, in his book "Quality without crying", the essential leadership initiatives for a company focused on continuous improvement...

In this exclusive playlist, Qualiexpert brings together video content on Quality Management, our exclusive Playlist on Quality Management, which supports clearer decisions, more coherent systems and more mature readings of ISO 9001. In an increasingly digital environment, we see video as a tool for learning and...