change management
Change Management: Theory and Case Studies
"Everything changes all the time in the world!" So said our beloved Lulu Santos in the classic "Like a wave on the sea". Change is part of any dynamic environment. Thinking about the impacts that change can have is essential if a system is to function properly. In the organizational context, identifying...
Time for Disruption - A CQI & Qualiexpert article
This newsletter is special for an extraordinary reason: this semester we made it into the CQI - Chartered Quality Institute, through the "time for disruption" report, and I'd like to share this incredible achievement with you. I, Patricia Vasques, gave an interview to Quality World magazine, exclusive to the CQI, about...