Chap. 8 - Operation
Non-compliance: 3 strategic guidelines
We're here to talk about something that, when it happens, usually brings chaos: non-conformity (NC) situations. Some people take it personally, others blame the Quality team, while others, in line with the requirements of ISO 9001, act correctly. And you, in...
Sustainable Procurement in Practice: 6 thoughts
This edition of the newsletter is on an essential topic for the future of business - sustainable procurement. Do you know how to align your organization's existing procurement processes with sustainability, incorporating environmental, social and governance criteria? Here we'll cover the subject in 6 topics, based on national benchmarks...
Quality Plan: 5 tips for Quality Planning
If you work with quality planning in projects, products or services, this newsletter is for you! There is a key document that is usually the result of quality planning (part of quality management focused on establishing quality objectives and specifying the resources and operational processes needed to meet...
Time for Disruption - A CQI & Qualiexpert article
This newsletter is special for an extraordinary reason: this semester we made it into the CQI - Chartered Quality Institute, through the "time for disruption" report, and I'd like to share this incredible achievement with you. I, Patricia Vasques, gave an interview to Quality World magazine, exclusive to the CQI, about...