Qualiexpert Blog
Climate Change and Quality
If occupational safety has always been the closest cousin to quality management, since February 2024 the environment has joined the family of best friends: we now have climate change and quality going hand in hand! Amendment 1:2024 to ISO 9001 has officially added climate change as a...
Process mapping: Lessons learned
Carrying out business process mapping services is part of Qualiexpert's day-to-day business, whether it's analyzing parts of a company or even the whole company. Our experience with this type of service has given us some interesting lessons learned. Here at Qualiexpert we use as a technical reference the book "Fundamentals of Business...
Leadership in Quality Management: Examples
For quality to be excellent, we need leaders and employees. But what happens when the leadership in quality management is not willing to help or does not inspire? An uncooperative leader can have tangible and intangible consequences, such as frustration, general demotivation, wasted productivity...
Customer testimonials
At Qualiexpert, we deeply value our clients' feedback and testimonials. Each testimonial is a reflection of our commitment to excellence in quality management and sustainability. This is why these evaluations not only reinforce the effectiveness of our solutions, but also inspire us to continually evolve and innovate. We invite you...
World Quality Week
Welcome to the page dedicated to our big event: World Quality Week! A celebration that exalts the importance of our profession and brings together companies from all over the world to discuss, learn and share the value of quality. The official date, set by the Chartered Quality Institute (CQI), is the second Thursday...
How do you measure the financial cost of poor quality?
This newsletter deals with a subject that always comes up when we want to translate errors, waste, complaints and non-conformities into financial costs: the cost of non-quality. According to Phillip Crosby, Quality Guru, in his book "Quality without crying", the essential leadership initiatives for a company focused on continuous improvement...
Quality Management Playlist
In this exclusive playlist, Qualiexpert brings together video content on Quality Management, our exclusive Playlist on Quality Management, which supports clearer decisions, more coherent systems and more mature readings of ISO 9001. In an increasingly digital environment, we see video as a tool for learning and...
Risk and Opportunity Management: The Importance of Context and Stakeholder Analysis
During the consulting process, it is common to identify a wide variety of challenges, especially when working with the implementation or maintenance of ISO 9001 requirements. In addition, within Qualiexpert, having a continuously improving Quality Management System (QMS) gives us a special insight into how...
Internal Audit - Tips for Auditors and Auditees
This month, our newsletter covers a fundamental topic in the Quality Management journey: the execution of the internal audit. Internal auditing is a crucial tool for ensuring that the Quality Management System is operating effectively and efficiently. The auditor is the person responsible for checking...
Quality Culture: Benefits, Resistance and Measurement
This newsletter is about a subject that we experience on a daily basis, but which is often difficult to put into words: Quality Culture. "Culture is like the wind. That is, it is invisible, but its effect can be seen and felt. When it's blowing in your direction, it becomes...