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New Year's letter 2020

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Amiga (o) Profissional da Qualidade,

Espero que esteja tudo bem com você e a sua família neste ano tão confuso. Sabemos o quanto foi difícil 2020, ficamos ansiosos e preocupados, mas também nos superamos, aprendemos a ser fortes e valorizamos os pequenos sucessos.

Com muita motivação, tivemos que fazer uma gestão de mudança necessária e urgente para superar obstáculos inimagináveis. Tivemos que aprender novos processos em casa, novos métodos de esterilizar as compras do mercado, novos indicadores do nosso próprio desempenho em home office, aprendemos a dar limites ao tempo trabalhado em casa e tivemos que adquirir novas competências para organizar o almoço e a louça suja… e tudo isso sem nossos entes queridos e amigos do nosso lado. Todos fizeram muita falta e ainda bem que as novas tecnologias ajudaram a diminuir o impacto dessa adversidade.

2020 começou de um jeito que não esperamos, tivemos que fazer novas análises críticas e a revisão de nossas metas. Por aqui, dos 4 produtos da loja virtual elaborados em 2019, este ano cheguei a 10 novos produtos, completando 14 produtos voltados para a Gestão da Qualidade. Aumentei as minhas vendas em impressionantes 1108%, o que me fez pensar bastante no impacto de um bom trabalho na vida de tantos profissionais da Qualidade.

Coloquei os sonhos no papel, apliquei o princípio da qualidade “gestão de relacionamento” e duas edições do Workshop Online nasceram (com a terceira edição já agendada para Janeiro de 2021) e ingressei em um grupo colaborativo da Qualidade incrível, o @collabsqualidade. Mais do que trabalhar é preciso saber quem pode somar com você.

E agora no final do ano, aplicação direta do princípio da qualidade “melhoria”. Estou trabalhando muito para melhorar a experiência de todos os clientes e dos produtos da loja virtual. O foco é descomplicar a Qualidade!

Ano que vem, temos muito mais conquistas para alcançar: mais workshops online, mais mentorias, consultorias e treinamentos e principalmente mais amigos de profissão unidos em prol do principio tão bacana “engajamento das pessoas”.

Agradeço demais pela confiança e pela amizade conquistada. Você não imagina como é gratificante apoiar o profissional da Qualidade para resolver os pepinos e abacaxis do dia a dia corporativo. Sentimento de missão cumprida.

Desejo um fim de ano com muita saúde e em paz. Um lindo 2021, com muitos desejos realizados e até a vacina chegar, se cuidem!

A big hug, Patricia

Testimonials

"Thank you very much for your talk yesterday, it was wonderful and highly praised."

Carolina Pieroni - Quality Supervisor - Elecnor

"Thank you for your participation in our first prevention week, your contribution was essential to the success of the event!"

Tarcísio Rabelo - Quality Engineer - Embraer

"It was great to be able to reflect on the importance of active listening... and even better to have an incredible speaker to enrich the moment even more!"

Thatiane Magalhães - Quality System Specialist

"Thank you very much! The general repercussion here at the company was very good."

Juliana Oliveira - Quality, Food Safety & EHS Manager

We received super positive feedback from World Quality Week! Congratulations!

Euler Fernandes

Quality Manager - Marangatu Consortium

Thank you again for your commitment and collaborative/aggressive participation in the successful delivery of this work.
It was undoubtedly extremely important work, fundamental to ensuring consistency, efficiency and quality in Metta's processes in a structured and effective way!

Caroline Botelho

Project Manager - Metta Consultoria

Thank you so much for accepting our invitation Patricia Vasques for Quality Week - Process Mapping and Indicators! You brightened up our event. Congratulations! Thank you for sharing your knowledge and leading with mastery.

Geovana Oliveira Anschau, Igor Sousa and Tamires Romero

Santa Casa de Araraquara

Patricia's training on Non-Conformity, Root Cause and Action Plan was of excellent quality, making the content and concepts easy to understand and applicable to everyday life. Lessons with a relaxed atmosphere, without becoming tiresome. I recommend the training to anyone who really wants to expand their knowledge with quality.

Josiane Benitez

Energisa Mato Grosso do Sul

I highly recommend all the workshops and classes. Knowledge, competence, experience and clarity without any pomp and ego. I've taken dozens of courses in the area, and you know what? If you want to learn quality management "hands-on"? Go there, it's a no-brainer!

Pedro Henrique Souza

LC Advogados Associados

Patrícia, the material for the Critical Analysis Management Presentation was well prepared and helped me a lot, as I had already participated, but never prepared and conducted a meeting

Suzana Lima

Qualiexpert Online Shop for Quality Professionals

Hello Patricia, I bought some material from your site on Critical Analysis and I would like to congratulate you on the quality of the material you have made available. It helped me a lot. Congratulations, you've won a loyal customer!

Micaela

Qualiexpert Online Shop for Quality Professionals

Your work is very important and I like it because it's easy and straightforward. May God bless you and prosper more.

Mikaella Vaz

Qualiexpert Online Shop for Quality Professionals

I have purchased and studied your products and it has been very useful. Your language is useful and enlightening. You show a deep knowledge of the subject of Quality Management and the application of ISO. Congratulations!

Luiz Henrique Fabris

Qualiexpert Online Shop for Quality Professionals

The Senior Management Critical Analysis Presentation made it much easier for me to sort out the ideas for the meeting

Delma Felício

Qualiexpert Online Shop for Quality Professionals

We had a lot of positive feedback about the World Quality Week lecture - Raising Awareness of Quality. I hope we can continue the partnership on other occasions

Milene Aguiar

VMA SISMO

The way you link reality with practice is fantastic. Thank you for the valuable information!

Fernanda Craveiro

Online Shop

Thank you once again. The World Quality Week - Quality Awareness lecture was excellent.

Juliana Coura

EDF Renewables

I am very grateful for the Complete Internal Auditor Kit. There are lots of things I can implement to improve my system. It's very nice, I liked it a lot! I'm going to use your files as a basis for improving our processes, because I really liked them.

Márcia Siqueira

Centralit

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