Chap. 7 - Support
Documented Information: Benefits and Key Documents
Think of the Quality Management System (QMS) as a cake recipe. Each ingredient (or piece of documented information) has its own specific role. Some give the cake structure, others add flavor or color. Without these ingredients, the recipe fails. In the Quality Management System (QMS), we cannot underestimate the importance...
Knowledge Management: Benefits, Principles and Tips
In this edition of the Qualiexpert newsletter, we explore the world of Knowledge Management. A rich and multifaceted topic, chosen especially to provide you with new perspectives and inspiring ideas. Let's discover together what makes Knowledge Management so essential and interesting in today's business environment? Like any...
8S for corporate writing
Writing a document, report, email or training is a common and routine day-to-day activity for any Quality professional, but is there a science behind it? How can you write well with your team and leadership? This newsletter is a summary of an article by...